Meet Isla, a returning member of the TimeForge team. Isla is a powerhouse who, like the rest of us, wears a lot of hats. Her primary focus is on customer outreach and ensuring that each and every one of our customers is happy with our product and getting the most out of TimeForge.
Keep reading to learn a bit more about Isla and what she does here at TimeForge!
What’s your name?
Isla Gibson-Butcher (pronounced eye-luh).
What do you do at TimeForge?
I wear many hats at TimeForge but my main focus is ensuring successful customer engagement. More specifically, what can I do to ensure you, the business owner, have all the tools TimeForge has to offer at your disposal to effectively schedule staff while also having peace of mind that TimeForge has you covered when it comes to ever changing labor laws.
How long have you been working with TimeForge?
I am both a newbie and an oldie! I originally started working with TimeForge in 2013 (through 2016) and then recently rejoined the team in October of 2021.
What’s your favorite part of working at TimeForge?
My favorite part about working at TimeForge is the culture. The team at TimeForge is committed to delivering an exceptional user experience as well as maintaining a high internal standard of camaraderie and collaboration.
How do you make the lives of TimeForge customers better?
Empathy and understanding. I’ve previously worked in retail management and understand how frustrating staffing and scheduling can be.
What was your first hourly job?
At Sixteen I worked my very first part-time hostess gig at a mom-and-pop pizza shack in Northern California.
What was your first restaurant or retail job?
What’s your favorite hobby?
My hobbies include babying my pets a little too much, drinking overpriced coffee with friends and watching horror movies.
What’s your favorite sports team?
Anything Quidditch- yes, Quidditch! It’s a mix of Rugby and Lacrosse and no less brutal.
Do you have any pets?
I am most definitely a crazy pet lady… my black cat Thor takes up most of my time while my dog Ralph and leopard gecko Sookie desperately try to squeeze in for attention when the cat isn’t hogging my lap.
More Employee Spotlights from 2021
If you enjoyed reading about Isla, check out some of the other Employee Spotlights published this year:
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