Expert Insights
August 12, 2026
In this Expert Insights interview, Audrey Hogan sits down with Krish Sridhar, founder and CEO of Know, to explore how AI-powered restaurant operations management is transforming the industry. Krish discusses the challenges of tech fatigue, the need for integrated solutions, and the role of AI in streamlining multi-unit operations. Learn how Know’s super app is helping operators reduce chaos, improve efficiency, and prepare for the future of restaurant technology.
AI-powered tools streamline operations: Know’s app acts as a second brain for frontline teams, automating training, task management, and daily operations to reduce chaos.
Tech fatigue is real: Operators are overwhelmed by multiple disconnected tools; integrated solutions like Know help consolidate functions and reduce complexity.
Integration is essential: Seamless data sharing between systems is crucial for efficient operations; APIs and partnerships play a key role in achieving this.
AI adoption is growing: While AI offers significant benefits, its adoption in restaurants is still in early stages; operators must focus on practical, impactful use cases.
Collaboration drives innovation: Open communication between operators and technologists is vital for developing solutions that address real-world challenges.
Audrey Hogan, COO, TimeForge (interviewer)
Krish Sridhar, Founder and CEO, Know (guest)
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AI-powered restaurant operations management: The use of artificial intelligence to automate and optimize various aspects of restaurant operations, from training to task management.
Tech fatigue: The exhaustion and frustration experienced by operators due to managing multiple, often disconnected, technology tools.
Integration: The process of connecting different software systems to work seamlessly together, allowing for efficient data sharing and operations.
APIs (Application Programming Interfaces): Tools that allow different software applications to communicate and share data with each other.
Super app: A single application that combines multiple services and functions, reducing the need for multiple separate tools.
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