Page last updated on September 28, 2026
Welcome! Orcus Technologies, Inc., which does business as TimeForge, SurveyConnect, and Lineup (“we,” “us,” “our,” or the “Company”), offers online business tools, applications, APIs, and data integrations that help our customers manage their workforce.
These Terms of Service (the “Agreement”) are a binding contract between you and us. Please read them carefully. The Agreement takes effect when you sign up for or use any of our Services, or access any content or material we make available through the Services (“Content”).
This Agreement includes our Privacy Policy. By using the Services, you confirm that you’ve read and understood this Agreement and agree to follow it. If you don’t agree, or can’t comply, you may not use the Services or any Content.
What “Services” means. “Services” means all of the software, applications, widgets, tools, and features we make available, including our platforms, help desk, APIs, and related support. It also includes new features and products we release, even ones that cost extra.
What’s not included. “Services” doesn’t include Professional Services. Professional Services are work we do at your request to build features, modifications, or customizations for you, and any other work outside our standard Services. If you need Professional Services, we’ll sign a separate written agreement with you that covers them.
If you have a signed agreement with us. If you have a signed agreement with us, such as a Master Service Agreement or order form, it controls wherever it conflicts with this Agreement. The rules in this Agreement are the defaults that apply when your signed agreement doesn’t say otherwise. The one exception is Section 28 (Privacy): it applies to every customer and controls over a signed agreement, and the Standard Contractual Clauses in Section 28 control over everything else.
Third-Party Data. The Services may give you access to data that comes from third parties or other users (“Third-Party Data”). Your license includes access to it, but we make no promises about whether it’s accurate, timely, or complete. It’s your responsibility to make sure any Third-Party Data you use is accurate, timely, and complete.
Your Data. Using the Services may involve information about you or your business, such as information about your employees, customers, clients, services, and finances (“Your Data”). You exclusively own Your Data, subject to our Privacy Policy.
User Content. Some parts of the Services let you upload or post information, such as employee names and photos, payment information, reviews, and organizational roles. This information may or may not be meant for others to see (“User Content”). For any User Content you post, you promise that:
Our license to your information. You give us a non-exclusive, transferable, assignable, royalty-free, worldwide license to use User Content and Your Data to provide the Services to you, within the limits of our Privacy Policy. Providing the Services includes testing, maintaining, and improving them.
Aggregated and de-identified data. We may create aggregated or de-identified data from Your Data and from how the Services are used (“Aggregated Data”). We may use Aggregated Data for any lawful purpose, including improving and developing our products, forecasting, and benchmarking. Aggregated Data can’t reasonably be used to identify you, your employees, any other individual, or any household, including when combined with other information. We’ll take reasonable measures to keep it that way, we won’t try to re-identify it, and we’ll require by contract anyone we share it with to meet these same obligations. We own Aggregated Data, and it isn’t Your Data or your Confidential Information.
If you send us questions, feedback, comments, suggestions, criticism, or other materials (“Received Materials”), we may treat them as non-confidential and free of any ownership or personal claims. We have no obligations regarding Received Materials. We may copy, use, share, display, edit, adapt, and distribute them without limits.
We may also use any ideas, concepts, know-how, or techniques in anything you send us for any purpose, including developing and marketing products, without paying or owing anything to anyone, including you.
The one exception: if we ever want to use your name or likeness, we’ll get your written permission first.
We may revise this Agreement from time to time. If we do, we’ll let you know by posting a notice on our website or emailing you, as appropriate.
If you keep using the Services after the changes take effect, you accept them. If you don’t agree, you can end this Agreement by emailing support@timeforge.com. Changes apply going forward and don’t affect disputes that arose before they took effect.
Changes to a signed agreement between us must be in writing and signed by both of us.
When you sign up with a credit card or other payment method, you authorize us to make the charges we disclose to you at sign-up, including recurring charges where they apply.
Unless your signed agreement says otherwise, your subscription renews automatically at the end of each billing period (monthly or annual, as you chose at sign-up) until you cancel. You can cancel at any time, as described in Section 16. Either of us may also choose not to renew by giving the other notice before the end of the current billing period.
From time to time, we (or others on our behalf) may offer access to beta versions of the Services, or trials of paid subscriptions for a set period for free or at a reduced price (each a “Trial”). We decide who’s eligible for a Trial. To the extent the law allows, we may withdraw or change a Trial at any time, without notice and without liability.
Automatic charges after a Trial. Some Trials require your payment details to start.
Beta versions. If your Trial is for a beta version, you understand that the beta hasn’t been fully developed and may have defects that wouldn’t be acceptable in a finished product. Beta versions are provided without any warranty, including the implied warranties of fitness for a particular purpose, merchantability, and non-infringement. Beta users have no claim against us for any reason related to their use of the Services during a beta Trial.
Your license. Subject to this Agreement, we give you a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes. You can’t sublicense it. You have no rights in the Services beyond what this Agreement expressly gives you.
General limits.
Things you must not do or try to do. Beyond anything else that would be misuse of the Services, you must not:
The Services may connect with third-party applications, websites, and services (“Third-Party Applications”). They may have their own terms and privacy policies, and those govern your use of them. We don’t endorse, and aren’t responsible for, how any Third-Party Application works, what it contains, or any transaction you make with its provider.
Your account. You’re responsible for keeping your login, password, and other account information confidential, and for restricting access to your computer. You accept responsibility for everything that happens under your account or password.
We may refuse service, close accounts, or remove or edit content at our discretion.
You’re solely responsible for the accuracy and currency of the data entered under your account. You agree to indemnify us and hold us harmless against any claim related to the content, accuracy, or currency of the information you provide through the Services.
Collaborators. The Services may let you invite employees, contractors, attorneys, and other service providers (“Collaborators”) to access Your Data and User Content. If you do, you’re solely responsible for what your Collaborators do. At our discretion, we may limit how many accounts a Collaborator can work with, and we may require a Collaborator to get a paid license at any time. Collaborators aren’t third-party beneficiaries of this Agreement and have no rights or remedies under it.
10.1 Confidential information. While this Agreement is in effect, each of us (including our employees, consultants, and agents) may receive the other’s proprietary or confidential information (“Confidential Information”). Each of us agrees to:
Confidential Information doesn’t include information that:
10.2 Legally required disclosures. Either of us may disclose the other’s Confidential Information when the law, a government or regulatory agency, or a court requires it. The disclosing party must:
10.3 Remedies. We both acknowledge that Confidential Information is unique and valuable, and that a breach of this section could cause harm that money alone can’t fix. If this section is breached, or a breach is threatened, the affected party may seek a court order (an injunction) or other equitable relief without posting a bond. This is in addition to, not instead of, any money damages.
We may link to other websites or resources. We don’t control them, so we aren’t responsible for their availability or content.
We are, and will remain, the sole owner of the Services and all copyrights, trade secrets, and other proprietary rights in them, including any derivative works, regardless of how you use them. The Services are protected by U.S. and international copyright and trademark laws. The Services are licensed to you, not sold. This Agreement doesn’t give you ownership of the Services or any rights in them, including intellectual property rights.
EXCEPT AS THIS AGREEMENT EXPRESSLY STATES, THE SERVICES AND EVERY PART OF THEM, INCLUDING THIRD-PARTY CONTENT, ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTY OF ANY KIND — ORAL, WRITTEN, STATUTORY, EXPRESS, OR IMPLIED — INCLUDING WARRANTIES OF PERFORMANCE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.
WE DON’T GUARANTEE THE AVAILABILITY, CURRENCY, COMPLETENESS, ACCURACY, OR TRUTHFULNESS OF ANY INFORMATION PROVIDED BY OR ABOUT THE SERVICES. WE ALSO DON’T GUARANTEE THAT ALL ERRORS CAN BE CORRECTED, OR THAT OUR WEBSITES OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
Some jurisdictions don’t allow implied warranties to be excluded, so parts of this section may not apply to you. Any warranties in this Agreement are for your benefit only.
WE — INCLUDING OUR SUPPLIERS, SHAREHOLDERS, OFFICERS, EMPLOYEES, AND AGENTS — WILL NEVER BE LIABLE FOR LOST PROFITS OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING DAMAGES ARISING FROM THIS AGREEMENT OR FROM USING OR RELYING ON THE SERVICES, EVEN IF WE WERE TOLD SUCH DAMAGES WERE POSSIBLE.
OUR TOTAL LIABILITY OF ANY KIND ARISING FROM OR RELATED TO THIS AGREEMENT AND THE SERVICES (INCLUDING WARRANTY CLAIMS) WILL NEVER EXCEED THE AMOUNT YOU PAID US IN THE 1 MONTH BEFORE THE CLAIM AROSE. THIS APPLIES REGARDLESS OF THE FORUM, AND WHETHER THE CLAIM IS BASED ON CONTRACT, TORT, OR ANYTHING ELSE.
THIS SECTION CONTINUES TO APPLY EVEN IF THERE IS A FAILURE OF CONSIDERATION OR AN EXCLUSIVE REMEDY FAILS. WE BOTH AGREE THAT OUR PRICES AND THIS AGREEMENT ARE BASED ON THESE LIMITS, AND THAT THEY ARE AN ESSENTIAL PART OF OUR BARGAIN.
SOME JURISDICTIONS DON’T ALLOW LIMITS ON CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THESE LIMITS MAY NOT APPLY TO YOU.
We’ll make reasonable efforts to keep the Services running, but technical problems or maintenance may cause temporary interruptions from time to time.
To the extent the law allows, we may change or discontinue any part of the Services, temporarily or permanently, at any time, with or without notice. We won’t be liable to you for any interruption, change, or discontinuation, except where the law says otherwise.
We have no obligation to maintain, support, upgrade, or update the Services, or to provide any particular content through them. To the extent the law allows, we or the owners of any Content may remove it at any time without notice.
Either of us may end this Agreement if the other breaches a material term and doesn’t fix it within 30 days after being notified of the breach.
We may end this Agreement or suspend your access at any time, with or without notice, if we know or suspect you are using the Services or Content without authorization.
Unless your signed agreement says otherwise, you may end this Agreement at any time. Your access continues through the end of the period you’ve already paid for, and you won’t receive a refund of any fees you’ve already paid.
Any terms that, by their wording or nature, need to continue after this Agreement ends in order to have effect will survive.
For 30 days after this Agreement ends for any reason, we’ll provide Your Data to you in a reasonable, approved format. If you want other help moving to a new provider, we may provide it at our discretion, once you’ve paid our standard hourly rates for that work.
After that, we’ll delete Your Data, unless the law requires us to keep it. If you want us to keep it longer, we can do so for an agreed period and fee. Aggregated Data (see Section 2) isn’t deleted, because it doesn’t identify you or any individual.
We operate the Services from our offices in Texas, in the United States. Texas law governs this Agreement, without regard to conflict-of-law rules.
You agree that any claim or dispute with us, about this Agreement, or related in any way to your use of the Services, must be brought only in the federal or state courts located in Texas. You consent to the jurisdiction and venue of those courts and waive any objection to jurisdiction or venue.
If a court or tribunal finds any part of this Agreement unlawful, the rest remains in full effect.
In any lawsuit or appeal to enforce this Agreement, the losing party will pay the winning party’s reasonable attorney’s fees and costs.
This Agreement, together with any signed agreement between us, is a binding contract and the entire agreement between us on its subject. It replaces all earlier or simultaneous statements and understandings, whether written or oral, but it doesn’t replace a signed agreement. We may update this Agreement as described in Section 4. A signed agreement can be changed only in a writing signed by both of us.
Waiving one term of this Agreement doesn’t waive any other term, and a one-time waiver isn’t a permanent one. Not enforcing a term isn’t a waiver of that term or any other, or of the right to enforce it later.
If any part of this Agreement is invalid or unenforceable in any way, the rest of it — and that part, in every other respect — remains valid and enforceable. This Agreement binds and benefits both of us and our heirs, personal representatives, successors, and assigns.
We aren’t liable for, or in breach of this Agreement because of, any delay or failure to perform caused by something beyond our reasonable control.
Except for beta Trials, we warrant that the Services and every part of them don’t infringe anyone else’s intellectual property rights. If a third party wins a final judgment against you on a claim that the Services infringe its intellectual property rights, we’ll indemnify you and hold you harmless for that judgment.
In addition to your other obligations under this Agreement, you agree to defend us against any actual or threatened third-party claim that arises from:
You’ll also indemnify, defend, and hold us harmless against:
When you visit our websites or email us, you’re communicating with us electronically, and you agree to receive communications from us electronically. We’ll communicate with you by email or by posting notices on our websites. You agree that any agreements, notices, disclosures, and other communications we send you electronically meet any legal requirement that they be in writing.
We’re independent contractors. This Agreement doesn’t create an agency, partnership, joint venture, employment, or franchise relationship between us. Neither of us is the other’s agent, and neither of us can bind the other or take on obligations on the other’s behalf.
Using the Services may involve personal information about many people, including your employees, administrators, officers, vendors, and contractors. We comply with all applicable privacy laws, and you agree to comply with them too.
Europe, the UK, and Switzerland (GDPR). When we process personal information in Your Data that is covered by the EU General Data Protection Regulation, the UK GDPR, or the Swiss Federal Act on Data Protection, you’re the controller and we’re your processor. (If you process that information for someone else, you’re the processor and we’re your subprocessor.) In addition to our commitments below, we will:
Details of the processing (all regions). This applies to all personal information in Your Data, wherever it comes from.
International transfers. We’re based in the United States, so personal information is transferred there. For transfers from the European Economic Area, the European Commission’s Standard Contractual Clauses (Decision 2021/914) are part of this Agreement: Module 2 applies when you’re a controller, and Module 3 applies when you’re a processor. For those clauses:
Security measures.
UK transfers. For transfers from the UK, the UK International Data Transfer Addendum to the Standard Contractual Clauses (version B1.0) also applies. Tables 1 to 3 of the Addendum are completed by the information in this section. For Table 4, we, as importer, may end the Addendum as its Section 19 allows.
Swiss transfers. For transfers from Switzerland:
If these terms and the Standard Contractual Clauses conflict, the clauses control.
Canada. When we process personal information in Your Data that is covered by Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) or by a provincial private-sector privacy law (such as those in Quebec, Alberta, and British Columbia), you remain responsible for that information, and we process it on your behalf. In addition to our commitments below, we will:
Personal information in Your Data may be stored and processed in the United States, where U.S. courts and authorities may be able to access it under U.S. law. You’re responsible for any notice those Canadian laws require you to give your employees or other individuals about this.
California (CCPA). We also comply with the California Consumer Privacy Act (CCPA), as described in our Privacy Policy.
How we handle personal information in Your Data. When we process personal information in Your Data, we act as your service provider (also called a processor). We will:
You’ll tell us about any privacy request from an individual that we need to act on, and we’ll help you respond. We may use our own service providers to help provide the Services. When we do, we’ll bind them by written contract to terms at least as protective as these.
This section is our data processing agreement (DPA).
Other laws. As new privacy laws are adopted around the world, we try to comply with them, and you must also comply with them.
If we, or our employees, contractors, or agents acting in those roles, have a security breach (as the applicable laws and regulations define it), then when we discover it we will:
You’re responsible for meeting your own legal obligations.
We use cookies to personalize content, provide social media features, and analyze our traffic. We also share information about your use of our site with analytics and advertising providers. You can change your preferences at any time. For more information, please see our Privacy Policy and Cookie Policy. Privacy Policy Cookie Policy